Set the automation once. It runs every stay.

Vacation rental automation software turns a reservation event, like a new booking or an upcoming checkout, into messages, documents, payment requests, and team notifications, without you touching each reservation by hand. Describe an automation, an email template, or a guest form in plain English and AI builds it.

Free 30-day trial No credit card requested No demo required

Describe it, and Lodgix builds it

Automations built from a prompt

Describe the workflow once. Every booking event triggers the messages, documents, forms, and notifications you chose.

Built around reservation events

A trigger watches for a date relative to the stay, a payment, a signature, or a status change, then sends to as many people as the job needs.

Build a trigger with the AI Trigger Assistant

Type what you want, such as "Email guests check-in instructions 2 days before arrival." The AI Trigger Assistant drafts the event and timing, the conditions, the recipients, and the message itself, with your own merge tags so each guest sees their own dates, property, and door code. Keep chatting to refine the draft ("only for Vrbo bookings"), and an AI scan proofreads the message before you save.

Choose what starts each automation

  • Days or hours before or after arrival, at check-in, or before or after departure
  • A specific date, or a repeating schedule
  • A reservation status change, such as confirmed, paid in full, or cancelled
  • A payment received or refunded, and automated payments that succeed or are declined
  • A guest paying a payment request
  • A rental agreement signed
  • An owner block created, changed, or deleted
  • A clean status change, a housekeeper damage notice, or a new work order
  • An Airbnb reservation alteration requested, accepted, or declined

You stay in control

AI output is screened for privacy risks and prompt injection. Replies remain drafts until you enable sending, and every tool can be turned on or off individually.

Off until you approve

New triggers start switched off until you turn them on.

Payment requests

A payment link in any message lets the guest pay the amount currently due.

Documents and forms

Attach files, property documents, saved reports, or a calendar, and link a guest form.

Reach the right people on the right channel

A single trigger can go to the guest, the property owner or all of your owners, the housekeeper assigned to the reservation, one team member or your whole team, and you, plus up to three extra email addresses. Send by email, as a push notification in the Lodgix Admin app, or by text message or WhatsApp once those are connected.

Narrow each automation down with conditions

Include or exclude specific properties and channels, then add conditions such as length of stay, pets, travel insurance, guest verification, a signed rental agreement, the day of the week, the arrival date range, open nights after checkout, or VIP status.

Start with automations property managers use every day

  1. Send check-in instructions with the door code two days before arrival, only once the agreement is signed.
  2. Send a payment link for the balance 30 days before arrival.
  3. Notify the owner when an owner block is created or a work order is logged on their property.
  4. Alert your team the moment an automated payment is declined.
  5. Ask guests for a review after checkout, and skip guests who have already completed the review form.

Every send is recorded in the trigger log with its recipient and whether it succeeded.

Questions we hear most

What can trigger an automation?

A set number of days or hours before or after arrival or departure, a specific date, or a repeating schedule. Events can start one too, such as a reservation status change, a payment, a signed rental agreement, or a new work order.

Can automations message my housekeepers?

Yes. Choose the cleaner as a recipient and the trigger goes to the housekeeper assigned to that reservation, for example the day before every departure.

Will an automation send something without me reviewing it first?

No, not unless you switch the trigger on. New triggers start switched off.

Do I need to code anything to build an automation?

No. Simply describe an automation, an email template, or a guest form in plain English and AI builds it.

Can I stop one automated message for a single reservation?

Yes. Open the reservation's triggers tab and switch off any trigger for that stay only. You can also send a trigger by hand from the same tab.

Build your first automation today.

Describe what should happen after a booking, and review the workflow before it goes live.

Free 30-day trial No credit card requested No demo required